GENERAL TERMS AND CONDITIONS OF USE AND RENTAL SERVICES - HOUSE RULES - SARL GUÉ LÉGER

IMPORTANT

Please read the General Terms and Conditions of Use and Rental Services and the House Rules set out below carefully before subscribing to the rental services of SARL GUÉ LÉGER. The terms of these General Terms and Conditions of Use and Rental Services constitute, subject to their acceptance by the Tenant and upon confirmation of the booking by SARL GUÉ LÉGER, a contract between the Tenant and SARL GUÉ LÉGER (Lessor) determining, in particular, the conditions of access and use of the SARL GUÉ LÉGER website as well as the rights and restrictions relating to the rental set by SARL GUÉ LÉGER, which the Tenant accepts, fully and without reservation, by subscribing to the rental services of SARL GUÉ LÉGER. In addition to the rights and restrictions set by these General Terms and Conditions of Use and Rental Services, the House Rules govern the provision and occupation of the premises rented by SARL LE GUÉ LÉGER and are incorporated herein by reference.

PART I: GENERAL TERMS AND CONDITIONS OF USE AND RENTAL SERVICES

1- GENERAL INFORMATION AND LEGAL NOTICE

At the date of drafting these General Terms and Conditions of Use and Rental Services ("GTC"), SARL GUÉ LÉGER is a limited liability company with a capital of 500 euros, whose registered office is at Le Gué Léger - 37600 CHANCEAUX-PRÈS-LOCHES, registered with the Trade and Companies Register of TOURS under number 942 082 850, whose activities are the management and operation of real estate, and the rental of properties with services or furnished accommodation.

Website publisher: SARL GUÉ LÉGER

Publication Directors: David GENOT & Mathias GENOT

Correspondence address: Le Gué Léger - 37600 CHANCEAUX-PRÈS-LOCHES

Email address: contact@gueleger.com

Telephone: +33652233486

Host (current): SMOOBU GmbH, Pappelallee 78/79, 10437 Berlin (HRB 160562 B)

Any complaint concerning the use of the website and/or the GTC must be sent to the following email address: contact@gueleger.com

2- ACCEPTANCE OF THE GTC

The GTC determine the contractual conditions applicable to the relationship between SARL GUÉ LÉGER ("Lessor") and any natural person subscribing to its rental services ("Tenant"). As such, they contain important information on the rights and obligations of the parties. By checking the box "I accept the terms, conditions, and privacy policy" on the reservation page of the Lessor's website, the Tenant acknowledges having read the GTC in their entirety, confirms their full and unreserved adherence to the GTC, and waives, in particular, the right to rely on any other document which would be unenforceable against the Lessor. Failure to accept the GTC will make it impossible for the Tenant to proceed with the reservation. The Lessor reserves the right to modify the GTC at any time. The GTC applicable between the parties are those in force on the date of the reservation.

3- SUBJECT OF THE CONTRACT

The rental contract ("Contract") is concluded between the parties upon confirmation by the Lessor of the reservation made by the Tenant on the Lessor's website for the furnished tourist rental of the gîte "Domaine du Gué Léger" located at Chanceaux-près-Loches (37600). The rental is concluded exclusively for temporary residence and leisure purposes in accordance with Articles L324-1 et seq. of the Tourism Code, for the duration determined at the time of booking. The Tenant may in no case claim any right to remain in the premises at the end of this rental period. A description of the premises and an inventory of furniture and equipment are provided to the Tenant on the Lessor's website and/or upon handing over the keys and form an integral part of the Contract, in accordance with the provisions of Article L324-2 of the Tourism Code.

4- CAPACITY & SAFETY (STRICT LIMIT)

The Gîte, a detached house with a surface area of approximately 380m², comprising a large living/dining room, a games room, 7 bedrooms, an office, a kitchen, a laundry room, a swimming pool, a SPA area, 3 shower rooms, and 4 toilets, is rented for a maximum capacity of 15 people (adults, children, and babies included). As the Gîte is not classified as an ERP (Establishment Open to the Public), this limit of 15 people is mandatory for fire safety and insurance reasons. Any occupation exceeding this number is strictly prohibited.

A- Declarative Principle and Absence of Surveillance: Compliance with this capacity is based on the Tenant's prior sworn declaration regarding the number of people intended to occupy the Gîte at the time of booking. Any additional occupant (within the limit of 15 people) must be declared to the Lessor by email no later than 1 week before the keys are handed over. In the event of express agreement by the latter, an additional invoice capped at 50 euros per person per night will be issued. The Lessor does not carry out a systematic headcount when handing over the keys and does not ensure permanent surveillance of the premises during the rental period. The Tenant acknowledges that the outdoor video protection cameras are installed for security and evidentiary purposes a posteriori. They do not constitute a real-time surveillance tool of the Tenant and occupants.

B- Exclusion of Liability: In the event that the capacity is exceeded (more than 15 people), the Tenant assumes sole and entire civil and criminal liability for any accident or incident related to this overcrowding. The Lessor's liability is totally excluded, as the Gîte is no longer being used in accordance with its safety standards. The Lessor reserves the right to use video surveillance recordings only in the event of a dispute, a complaint from the neighborhood, or a claim, to attest to non-compliance with the Contract.

C- Sanctions: In the event of a proven breach (discovered in particular during a check by the Lessor which may follow a complaint from the neighborhood), the Contract will be immediately terminated by operation of law at the exclusive fault of the Tenant, without refund or compensation, and the security deposit may be retained by the Lessor as compensation, without prejudice to other damages to which they may be entitled.

5- RENTAL PRICE, PAYMENT, AND RESERVATION

The duration of the rental, the dates of the stay, and the total amount of the rent (charges included) are those indicated on the summary of the reservation made by the Tenant and repeated in the confirmation sent by the Lessor. The details of the rental price appear on the reservation summary.

A- Tourist Tax: The total amount of the rent does not include the tourist tax (unless stated otherwise on the booking platform). This is collected by the Lessor on behalf of the Community of Communes (Communauté de Communes), and its amount is determined according to the local scale in force at the time of the stay.

B- Validation of the reservation: Any reservation made online with immediate payment constitutes a firm order on the part of the Tenant. However, to guarantee the quality of stay for all its guests, the Lessor reserves the right to definitively validate each reservation within 24 hours. The reservation, therefore, becomes firm and definitive and the Contract concluded only when (i) the Tenant has performed the following two actions on the Lessor's secure website: Checking the box materializing their acceptance of the GTC and Validating the payment according to the chosen option AND (ii) the payment and reservation have been validated by the Lessor. These actions constitute the conclusion of the Contract, subject to the suspensive condition of the effective and final collection of the rent price and the final validation of the reservation by the Lessor. In the event of refusal of the reservation by the Lessor (in particular for non-compliance with the criteria of the house rules or unsuitable group composition), the Tenant will be fully and immediately reimbursed for the sums paid, free of charge. In the event of refusal of the transaction by the bank or financial partner, the reservation is null and void.

C- Exclusion of the right of withdrawal: In accordance with Article L.221-28 of the Consumer Code, the Tenant is informed that they do not benefit from the 14-day right of withdrawal, as the accommodation service is provided on a specific date or according to a specific frequency.

D- Payment and invoicing terms: The Tenant has the choice, at the time of booking, between two payment options: 1) Full payment: Payment of 100% of the rent amount in a single installment upon booking via the STRIPE online payment platform, 2) Installment payment (via Klarna): Payment in 3 installments via our financial partner Klarna (subject to Tenant eligibility). Regardless of the payment method chosen, the Tenant proceeds with the payment of the rental price securely by entering their bank details. The Tenant is informed that STRIPE has its own payment terms and general conditions of sale, independent but not exclusive of those of the Lessor. These terms and conditions must be accepted without reservation by the Tenant in order to make the payment.

Thus, the Tenant acknowledges that acceptance of the GTC entails acceptance of STRIPE's terms and general conditions of sale. As such, the Tenant agrees to provide the Lessor and STRIPE with accurate and complete information concerning them and authorizes the Lessor and STRIPE to share, where applicable, this information as well as that relating to transactions carried out via the STRIPE payment platform. As this information may constitute personal data within the meaning of Law No. 78-17 of January 6, 1978, as amended, and the General Data Protection Regulation No. 2016/679 of April 27, 2016 (GDPR), the Tenant is informed that STRIPE processes this data in accordance with its Privacy Policy available at the following address: https://stripe.com/fr/privacy. The Tenant acknowledges that the Lessor does not intervene at any time in the contractual relationship between STRIPE and the Tenant. The Lessor is in no way responsible for a malfunction of the STRIPE platform, the rental price remaining, in any event, due to the Lessor. The Tenant is informed that the STRIPE platform, using the SSL protocol, complies in particular with the PCI DSS Level 1 standard relating to the security of online payments, meeting the strictest national and international interbank security standards in the sector. For more information, in particular on the procedures for connecting to the STRIPE platform and the allocation of various fees charged by STRIPE, the Tenant is invited to visit the STRIPE platform and consult STRIPE's payment terms and general conditions of sale. The reservation is only confirmed (and the stay dates blocked) by the Lessor after effective validation of the payment by the bank or financial partner. Invoicing terms are specified to the Tenant at the time of booking.

6- SECURITY DEPOSIT (SWIKLY DEPOSIT)

To guarantee the proper execution of the Contract, a security deposit to be paid by the Tenant before the keys are handed over, in the amount of €1,500, is mandatory, unless there is a specific prior written agreement from the Lessor.

A- Payment terms: This security deposit is managed online via our trusted partner Swikly. It is a credit card imprint (PLBS - pre-authorization) and not an immediate debit. The amount is not debited from the Tenant's bank account (except in the case of proven damage) and does not impact their bank limit. A link allowing the secure creation of the security deposit is sent by Swikly to the Tenant by email at least 10 days before the keys are handed over. The Tenant undertakes to validate this bank imprint imperatively no later than 2 days before the keys are handed over. Failure to secure the security deposit within the allotted time, the Lessor reserves the right to refuse to hand over the keys, without the Tenant being able to claim any reimbursement or compensation whatsoever.

B- Restitution terms: The bank imprint expires automatically within 14 days after departure, minus, where applicable, sums due for repairs, replacement of missing items, or additional cleaning costs if the Gîte is returned in an abnormally dirty state. Any damage or loss will be noted in the check-out inventory and billed to the Tenant upon proof. The Tenant is informed that Swikly has its own terms for managing online deposits and general conditions of use and sale, independent but not exclusive of those of the Lessor. These terms and conditions must be accepted without reservation by the Tenant in order to constitute the security deposit.

Thus, the Tenant acknowledges that acceptance of the GTC entails acceptance of Swikly's terms and general conditions of use and sale. As such, the Tenant agrees to provide the Lessor and Swikly with accurate and complete information concerning them and authorizes the Lessor and Swikly to share, where applicable, this information as well as that relating to transactions carried out via Swikly's services. As this information may constitute personal data within the meaning of Law No. 78-17 of January 6, 1978, as amended, and the General Data Protection Regulation No. 2016/679 of April 27, 2016 (GDPR), the Tenant is informed that Swikly processes this data in accordance with its Privacy Policy available at the following address: 20250313_Politique-de-confidentialite-site-internet-SWIKLY_V1.0.pdf. The Tenant acknowledges that the Lessor does not intervene at any time in the contractual relationship between Swikly and the Tenant. The Lessor is in no way responsible for a malfunction of Swikly's services, the constitution of a security deposit being the responsibility, in any event, of the Tenant. For more information on Swikly's services, the Tenant is invited to visit the Swikly website and consult Swikly's terms for managing online deposits and general conditions of use and sale.

7- OBLIGATIONS OF THE LESSOR

The Lessor undertakes to: 1) Provide the Tenant with accommodation consistent with the description and in a good state of use and repair, 2) Ensure the quiet enjoyment of the accommodation during the rental period, 3) Provide the necessary furniture and equipment, in accordance with the description and inventory.

Handing over of keys: The keys (or access code) will be handed over only after validation of the Contract and the security deposit.

Check-in report: The Tenant acknowledges receiving the accommodation in perfect condition of use and cleanliness, and consistent with the description, unless otherwise reported by them. The Tenant has a period of 24 hours after arrival to report to the Lessor (in writing, by email, or via the booking platform) any anomaly, damage, or missing item. After this period, the accommodation will be deemed to have been delivered in good condition and the inventory complete and accurate. In the event of the Tenant's absence at departure or early departure without a contradictory check-out report, the report carried out by the Lessor alone will be authentic and cannot be contested by the Tenant.

8- OBLIGATIONS OF THE TENANT & HOUSE RULES

The Tenant is required to: 1) Occupy the premises in a respectable and peaceful manner, in strict compliance with the house rules, 2) Respect the number of occupants declared to the Lessor and the maximum capacity, 3) Ensure the permanent supervision and safety of children as well as persons under their care, on the entire property (interior and exterior), 4) Not sublet the premises nor assign or transfer the Contract in any way and under any title whatsoever, 5) Immediately report any damage, deterioration, or loss to the Lessor, 6) Return the accommodation in a decent state of cleanliness (dishes washed and put away, trash taken out, sheets placed at the foot of the beds), the end-of-stay cleaning included in the rental price covers standard restoration.

Holiday Insurance (MANDATORY): The Tenant is responsible for all damages arising from their actions. They are required to be insured by a "holiday resort civil liability" type insurance contract for these various risks. An insurance certificate may be requested by the Lessor prior to the stay (specifically during online check-in) or at the latest when the keys are handed over. Failure to produce this certificate or sufficient coverage, the Tenant will be held personally liable for all damages caused, without any amount cap.

9- CANCELLATION CONDITIONS

The Contract ends automatically at the end of the agreed rental period, without tacit renewal. Unless there is a specific prior written agreement from the Lessor, the rental may be canceled by the Tenant: (i) up to 30 days before the keys are handed over, without compensation or cancellation fees. The price already paid for the rental is then fully refunded to the Tenant, with no sum remaining due. (ii) Between 30 and 14 days before the keys are handed over: 50% of the total rental amount is retained by the Lessor. (iii) Less than 14 days before the keys are handed over: 100% of the total rental amount is retained by the Lessor (no refund). In the event of force majeure or serious and unforeseeable circumstances justified to the Lessor (death of a direct relative, administrative ban), a full refund may be considered upon provision of proof.

10- CONTRACT VALIDATION (CLICKWRAP)

The Contract is concluded in electronic form. In accordance with the provisions of the Civil Code (Art. 1366 et seq.), acceptance of the GTC (checking the box "I have read and agree to the terms..." during booking or payment) has the same evidentiary value as a handwritten signature. By checking this box and proceeding with payment, the Tenant acknowledges having read the entire GTC as well as the house rules and accepting them without reservation.

11- INTELLECTUAL PROPERTY

The Lessor (and/or where applicable, its partners) is and remains the sole holder of all property rights, in particular intellectual property rights, relating to any element of its website (and in particular names, logos, brands and associated denominations, photographs distributed on rental offers). The Tenant strictly forbids any unauthorized use, in particular any copy, adaptation, creation of derivative works, distribution, reproduction, modification, translation, arrangement, dissemination, transfer, decompilation, sale, concession of sub-licenses, or exploitation in any other way of the Lessor's website, its elements and components, or any associated content, without this list being exhaustive. Any representation or reproduction not respecting the legislation in force would therefore constitute an infringement sanctioned by Articles L. 335-2 et seq. of the Intellectual Property Code. The Tenant undertakes not to infringe, directly or indirectly, the intellectual property rights of the Lessor (and/or where applicable of its partners).

12- PERSONAL DATA

In accordance with Regulation (EU) 2016/679 (referred to as the "General Data Protection Regulation" or "GDPR") and Law No. 78-17 of January 6, 1978, as amended, relating to data processing, files, and freedoms, the Lessor is required, within the framework of the execution of the Contract, to collect personal data concerning the Tenant from the latter. This data is processed by the Lessor, necessary (i) for the execution of the Contract and, in particular, for the management of the Tenant's reservation, (ii) for compliance with legal and regulatory obligations incumbent on the Lessor and/or (iii) for the purposes of the Lessor's legitimate interests. For more information on the processing of personal data carried out by the Lessor, the Tenant is invited to consult its Privacy Policy accessible on its website. Any request for additional information or to exercise the rights of the data subjects must be sent by email to contact@gueleger.com or by post to Le Gué Léger - 37600 CHANCEAUX-PRÈS-LOCHES.

13- APPLICABLE LAW AND JURISDICTION

The Contract is subject to French law. For any dispute related to the conclusion or execution of the Contract, the Tenant must, prior to any other step, contact the Lessor in order to seek an amicable solution. The Tenant may send a written complaint (i) by email to contact@gueleger.com or by post to Le Gué Léger - 37600 CHANCEAUX-PRÈS-LOCHES. In the absence of an amicable solution, the Tenant who is a consumer within the meaning of the Consumer Code may, under the Consumer Code, resort to conventional mediation, in particular with the Consumer Mediation Commission or with existing sectoral mediation bodies whose contact details appear below, or to any alternative dispute resolution method.

Tourism and Travel Mediator (MTV) 15 AVENUE CARNOT, 75017 PARIS https://www.mtv.travel/

In the event of a dispute, and failing an amicable agreement, the courts of the location of the property (Courts of Tours) have exclusive jurisdiction.

PART II: HOUSE RULES Acceptance of the GTC implies full and complete acceptance of these house rules.

ARTICLE 1 - ARRIVAL & DEPARTURE: Unless specifically agreed otherwise in writing by the Lessor, the Tenant's arrival is from 5:00 PM, and departure strictly before 10:00 AM. Any unauthorized late departure may result in additional billing.

ARTICLE 2 - SPACES MADE AVAILABLE: All rooms in the Gîte and its annexes (barn/bike room and pool room) are accessible to the Tenant with the exception of a room located to the left of the main entrance and a room located at the end of the corridor, which will remain closed throughout the stay.

ARTICLE 3 - CHECK-IN & INVENTORY: A complete inventory and a check-in report are made available to the Tenant upon arrival. The Tenant has a period of 24 hours after arrival to report any anomaly, missing item, or damage. After this period, the premises and equipment will be considered to be in perfect working order and the inventory complete.

ARTICLE 4 - NOISE & NUISANCES: The Gîte is located in a quiet environment. Although the land is isolated, sound carries far in the countryside. Respect for the surrounding calm is essential. Noisy parties with outdoor sound systems are prohibited. Any excessive noise nuisance (especially at night) noted may result in immediate termination of the contract and eviction without refund.

ARTICLE 5 - SWIMMING POOL, SPA & SAFETY: The swimming pool and spa are potential danger zones. Supervision of children is mandatory and permanent by parents or responsible adults. The Lessor disclaims all liability in the event of an accident. Safety: Safety devices (alarm, shelter, locked doors) must never be deactivated or blocked in the open position without supervision. Hygiene: A shower is mandatory before each bath.

ARTICLE 6 - PETS: Pets are allowed (limit of 4 maximum: dogs & cats) without supplement. The Tenant must ensure cleanliness (collection of droppings in the garden is mandatory before departure).

ARTICLE 7 - SMOKING: It is strictly forbidden to smoke or vape inside the house. Smokers are invited to use the outdoor areas and the ashtrays provided (no cigarette butts on the ground).

ARTICLE 8 - SANITATION & SEPTIC TANK: The Gîte is connected to a septic tank, a fragile system requiring special attention. Strict instructions: Do not throw anything into the toilets except toilet paper. The following are strictly forbidden: wipes, sanitary protection, cotton pads, towels, etc. Products: No chemical products (such as bleach or solvents) should be poured into the drains. Sanctions: Any overflow or blockage caused by misuse will result in a technical intervention billed entirely to the Tenant.

ARTICLE 9 - FILMING & MEDIA: Authorization: Filming (commercial, music videos, films) is only authorized with the prior written agreement of the Lessor, upon mandatory presentation of the project. Prohibitions: There is an absolute prohibition on filming of a pornographic nature. Sanctions: Any breach of these rules may result in the immediate interruption of the stay, termination of the contract without refund, and legal proceedings.

ARTICLE 10 - END OF STAY CLEANING: The included cleaning fee covers standard cleaning of floors and sanitary facilities, overall cleaning of the accommodation, as well as laundering of household linen. However, the Tenant must, before departure: 1) Place sheets and towels at the foot of the beds, 2) Leave the kitchen tidy and dishes washed, 3) Take out the trash to the provided containers. If the state of cleanliness requires heavy cleaning intervention, a supplement will be deducted from the deposit.

ARTICLE 11 - ELECTRIC VEHICLE CHARGING: As the Gîte does not have a specific socket dedicated to charging electric vehicles, plugging any vehicle (electric or hybrid) into the domestic indoor or outdoor sockets of the house is strictly prohibited for reasons of fire safety and risk of overheating the electrical network. Any offender is liable to a fixed penalty of €100 per observation, without prejudice to deduction from the deposit in the event of electrical damage caused to the installation.

ARTICLE 12 - INTERNET & WI-FI: Wi-Fi access is provided free of charge. The Tenant agrees to use this access in compliance with the laws in force (specifically regarding intellectual property and the HADOPI law). They are solely responsible for any illegal download or prohibited activity carried out from the Gîte's connection during their stay. The Lessor disclaims all liability in the event of a breakdown or low internet speed beyond their control.